Shipping and Returns

Shipping Policy

Hero Display (“we” and “us”) is the operator of hero-display.com (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer. Free shipping is only applicable for shipped to inland states. This does not include Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands or Canada.

Change of 

Hero Display will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of the original order date and are returned to us in original packaging, unused and in resealable condition. Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. company.com will refund the value of the goods returned minus original shipping costs and applicable restocking fees as outlined in our Refund Policy.

Change of

Hero Display will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of the original order date and are returned to us in original packaging, unused and in resealable condition. Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. company.com will refund the value of the goods returned minus original shipping costs and applicable restocking fees as outlined in our Refund Policy.

Change of 

Hero Display will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of the original order date and are returned to us in original packaging, unused and in resealable condition. Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. company.com will refund the value of the goods returned minus original shipping costs and applicable restocking fees as outlined in our Refund Policy.